Because MusicShopy.com provides non-tangible, irrevocable digital services, we generally do not offer refunds once an order is completed and the product has been delivered. By placing an order on our site, you acknowledge and accept this policy.

Exceptions We will consider and honor refund requests in the following limited situations:

• A profile used for delivery (not a video) has been banned and cannot receive the service.
• The purchased service is not available.
• We are unable to fulfil the order within 60 days of purchase.

How to contact us If you have questions or need to request a refund under one of the exceptions above, please contact us: https://musicshopy.com/contact/

Last updated: January 23, 2025